Cancelations/ No call, No show Policy
All cancellations require a 48 hour minimum notice. Appointments can be rescheduled if notified within the required time, without penalty, where your deposit can be applied to another scheduled date. If there is no communication within the required time, your deposit will be forfeited and you will need to schedule a new date with a new deposit.
Arrival/Lateness Policy
Please arrive no earlier than 15 minutes prior to your appointment. If you are running late, please give a courtesy call or text to advise at least 30 minutes prior to your appointment time. There will be a $15 late fee added for every 15 minute block entered after the first 15 minute grace period. Additionally, your service duration can only be for the remaining time booked. In such case, a new appointment time will need to be scheduled in order to complete services.
We ask that there are no extra guests unless they are being serviced.
Summary
| Policy Item | Details |
| Early Arrival | Please arrive no earlier than 15 minutes before your appointment. |
| Running Late | If you will be late, please call or text at least 30 minutes prior to your appointment time. |
| Late Fee | A $15 late fee is charged for every 15-minute block after the first 15-minute grace period. |
| Service Time | Your service will be limited to the remaining time in your original appointment. |
| Incomplete Services | If the service cannot be completed due to late arrival, a new appointment will need to be scheduled. |